Shipping policy
At Shop Deal Aura, we make shopping simple, fast, and reliable — with FREE shipping across the United States 🇺🇸
🚚 Free U.S. Shipping
We proudly offer FREE shipping on all orders within the United States.
No hidden fees. No surprises at checkout.
🗓️ Order Processing Time
- Orders are processed within 1–3 business days (Monday–Friday)
- Orders are not processed on weekends or holidays
Once your order is shipped, you’ll receive a tracking number via email.
📦 Estimated Delivery Time
- Standard Delivery: 5–10 business days
Please note: Delivery times may vary depending on your location, demand, and carrier delays.
📬 Order Tracking
As soon as your order ships, you’ll get a tracking link so you can monitor your package in real time.
📦 Split Shipments (Important)
Since we are a general store with multiple suppliers:
- Your order may arrive in separate packages
- Items may be delivered on different days
Don’t worry — each package will have its own tracking number.
⚠️ Shipping Delays
While we aim for timely delivery, delays may occur due to:
- High order volume
- Weather conditions
- Carrier issues
We appreciate your patience and understanding.
📍 Incorrect Address
Please ensure your shipping address is correct at checkout.
- We are not responsible for orders shipped to incorrect addresses
- If you made a mistake, contact us immediately at:
📧 info@getdealaura.com
📭 Lost or Stolen Packages
If your package shows as delivered but you haven’t received it:
- Check with neighbors or your local carrier
- Contact us at info@getdealaura.com
We’ll assist you, but we are not responsible for packages once marked as delivered.
📦 Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect:
- Contact us within 48 hours of delivery
- Include photos of the issue
We’ll resolve it quickly with a replacement or full refund.
🔁 Easy Returns
Not satisfied with your purchase? No problem.
We offer a 7-day easy return policy so you can shop with confidence.
(Please refer to our Return Policy for full details.)
📬 Contact Us
Have questions about your order?
📧 info@getdealaura.com
We respond within 24 hours
❤️ Our Promise
At Shop Deal Aura, we are committed to delivering quality products, fast shipping, and a smooth shopping experience — every time.