Refund policy

Returns & Refunds – Shop Deal Aura

We want you to love everything you buy from Shop Deal Aura ❤️
If something isn’t right, don’t worry — we’ve made returns simple and hassle-free.

🗓️ 7-Day Easy Returns

You have 7 days after receiving your order to request a return.

✅ What Can Be Returned?

We gladly accept returns if your item:

  • Is unused and in original condition
  • Has all tags attached
  • Is in its original packaging

Just make sure you have your order confirmation or receipt.

📦 How to Start a Return

Starting a return is quick and easy:

  1. Email us at info@getdealaura.com
  2. Tell us your order number and reason
  3. We’ll guide you step-by-step

Once approved, we’ll send you return instructions.

👉 Please note: Returns sent without contacting us first can’t be accepted.

Return Address:

SOFU-IND-28910 Utpal gosavi

1800 East State Street, Suite 146G Hamilton, NJ 08609

United States. Phone: +1 (516) 886-5155

⚠️ Received a Damaged or Wrong Item?

We’ve got your back.

If your order arrives damaged, defective, or incorrect:

  • Email us within 48 hours of delivery
  • Attach a photo of the issue

We’ll fix it fast — with a replacement or full refund at no extra cost.

🚫 Items That Can’t Be Returned

A few items aren’t eligible for returns:

  • Personal care items (like beauty products)
  • Custom or personalized products
  • Perishable goods (food, plants, etc.)
  • Sale items & gift cards

If you’re unsure, just ask us — we’re happy to help!

🔄 Need a Different Item?

The fastest way is to:

  • Return your item
  • Place a new order once your return is approved

This ensures you get your new item as quickly as possible.

💸 Refunds Made Simple

Once we receive your return:

  • We’ll inspect it and notify you
  • If approved, your refund will be issued to your original payment method

⏳ Refunds usually take up to 10 business days to process.

(Your bank may take a little extra time to reflect it.)

📬 Need Help?

We’re always here for you!

📧 info@getdealaura.com
We typically respond within 24 hours

❤️ Our Promise

At Shop Deal Aura, your satisfaction is our priority.
We’re committed to making your shopping experience easy, safe, and enjoyable.