We want you to love everything you buy from Shop Deal Aura ❤️
If something isn’t right, don’t worry — we’ve made returns simple and hassle-free.
🗓️ 7-Day Easy Returns
You have 7 days after receiving your order to request a return.
✅ What Can Be Returned?
We gladly accept returns if your item:
Is unused and in original condition
Has all tags attached
Is in its original packaging
Just make sure you have your order confirmation or receipt.
📦 How to Start a Return
Starting a return is quick and easy:
Email us at info@getdealaura.com
Tell us your order number and reason
We’ll guide you step-by-step
Once approved, we’ll send you return instructions.
👉 Please note: Returns sent without contacting us first can’t be accepted.
Return Address:
SOFU-IND-28910 Utpal gosavi
1800 East State Street, Suite 146G Hamilton, NJ 08609
United States. Phone: +1 (516) 886-5155
⚠️ Received a Damaged or Wrong Item?
We’ve got your back.
If your order arrives damaged, defective, or incorrect:
Email us within 48 hours of delivery
Attach a photo of the issue
We’ll fix it fast — with a replacement or full refund at no extra cost.
🚫 Items That Can’t Be Returned
A few items aren’t eligible for returns:
Personal care items (like beauty products)
Custom or personalized products
Perishable goods (food, plants, etc.)
Sale items & gift cards
If you’re unsure, just ask us — we’re happy to help!
🔄 Need a Different Item?
The fastest way is to:
Return your item
Place a new order once your return is approved
This ensures you get your new item as quickly as possible.
💸 Refunds Made Simple
Once we receive your return:
We’ll inspect it and notify you
If approved, your refund will be issued to your original payment method
⏳ Refunds usually take up to 10 business days to process.
(Your bank may take a little extra time to reflect it.)
📬 Need Help?
We’re always here for you!
📧 info@getdealaura.com
We typically respond within 24 hours
❤️ Our Promise
At Shop Deal Aura, your satisfaction is our priority.
We’re committed to making your shopping experience easy, safe, and enjoyable.